À SAVOIR: Will hoteliers start investing adequately in technology in 2023 ?

Hébergement, Investissements, Techno · · Commenter

The hotel budgeting season for 2023 has begun in earnest and a very important question is whether hoteliers will budget adequately for technology in their 2023 budgets.

Traditionally, the hospitality industry has been suffering from systemic underinvestment in technology. Normally, hoteliers spend on technology 2.5% of net room revenue. As per STR, IT spending in U.S. hospitality during the pandemic shrank significantly compared to 2019, dropping to as low as 50% in 2020 and rebounding slightly to 70% in 2021 of the pre-pandemic level. Even worse is the drop in payroll (wages and benefits) to hotel IT personnel throughout the pandemic, ending the year at 46% of the 2019 level.

Technology spending in Europe and APAC during the last two years is estimated to be even worse.

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Source: Hospitality Net

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Nominations

NOMINATIONS SEMAINE DU 28 NOVEMBRE 2022

  • Littoral - Hôtel & Spa - Myriam L'Heureux
  • Hôtel HONEYROSE, Montréal, a Tribute Portfolio Hotel – Steve Lavergne
  • Tourisme Côte-Nord - Joannie Francoeur-Côté
  • CA Tourisme d’Affaires Québec – Pierre-Luc Dancause
  • Double Tree par Hilton Montréal - Daniel Hamelin
  • Double Tree par Hilton Montréal - Patrick Bourbonnière
  • Auberge Godefroy - Francine Bouffard
  • Ripplecove Hôtel & Spa - Simon Ratté-Dignard

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