USA - Skift: Your Guide to hotel Companies' Coronavirus Safety and Cleaning Initiatives

Hébergement, International · · Commenter

The world’s major hotel brands are upping the ante on cleaning in an effort to win customer confidence and capture whatever market share exists in the travel industry’s initial coronavirus recovery.

Be it ultra luxury or roadside economy, hoteliers know they have to evolve operations to a new, socially distanced normal in light of coronavirus. A survey showing 71 percent of consumers were cleaning more at home during the crisis was part of Hilton’s motivation to consult with the Mayo Clinic on a new health and safety standard at its hotels around the world. Brands across the hotel spectrum have launched their own programs, often with a medical institution or cleaning company partner.

Accor’s ALLSAFE plan includes a partnership with insurance provider AXA to offer telemedicine and online health consultations to guests. Four Seasons is collaborating with Johns Hopkins Medicine International. Hilton is partnering with the maker of Lysol on its CleanStay initiative at its North American properties, and Extended Stay America has partnered with Procter & Gamble, maker of Spic and Span and Mr. Clean products, on its own cleaning initiative.

Photo Credit: Global hotel companies like Hilton, pictured, have launched heightened cleaning and safety programs to reassure travelers in the early stages of the industry's coronavirus recovery. Hilton

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Even alternative accommodation platforms like Airbnb are racing to roll out new cleaning programs to give customers peace of mind while making their first trips when coronavirus restrictions are lifted.

Skift turned to the world’s major brands and hotel industry groups to learn more about each new heath and cleaning program. Below is a table we’ll update as more companies launch their own initiatives.

 

Company

Initiative

Guidelines

Marriott

Marriott Global Cleanliness Council

Commitment to Clean

Hilton

Hilton CleanStay

New Standard of Cleanliness

Accor

ALLSAFE

The ALLSAFE Label Framework

IHG

IHG Clean Promise

IHG Way of Clean Enhancements

Hyatt

Global Care & Cleanliness Commitment

Global Cleanliness Accreditation

Omni

Omni Safe & Clean

Stay A Part of Safety

Four Seasons

Lead With Care

Global Program Guidance

Wyndham

Count On Us

Health & Safety Protocols

Choice Hotels

Commitment to Clean

Protocols and Products

Best Western

We Care Clean

Five Key Areas

Loews Hotels

Safety & Well-Being Protocols

Service Promise and Protocols

Airbnb

Enhanced Cleaning Initiative

ECI Teaser

VRBO

Enhanced Cleaning and Disinfection of Vacation Rentals

New Vacation Rental Standards

Red Roof Inn

Red Roof RediClean

Protocols for Employees and Cleaning

Extended Stay America

STAY Confident

Stay Safe, Stay Healthy, Stay Comfortable

American Hotel & Lodging Association

Safe Stay

Safe Stay Guidelines

OYO

Sanitised Stays

Corona Concierge

Margaritaville

Health and Sanitation Commitment

Guidelines and Reopening Schedule

AMResorts

CleanComplete Verification

Quality, Safety, and Hygiene Protocols

Montage International

Peace of Mind Commitment

Traveler Guidance and Protocols

G6 Hospitality

Clean@6

Initiative Overview

Club Med

Safe Together

Protocols and Standards

The Breakers

Enhanced Health & Safety Standards

Summary of Precautions

Radisson Hotel Group

Radisson Hotels Safety Protocol

Protocol Overview

ITC Hotels

WeAssure

Safety Initiative

Don’t see your company or organization on here? Email us, as we’re constantly monitoring the hotel industry’s enhanced focus on health and hygiene during the coronavirus crisis. Please note: we are focusing only on health, hygiene, and safety standards for consideration for this table.

Source: Skift

Nominations

NOMINATIONS SEMAINE DU 19 AOÛT 2024

  • Brasserie 701 de l'Hôtel Place d'Armes – Aurore Rousseau
  • Groupe Germain – Montréal et Toronto – Paul de La Durantaye, Nicolas Lazarou et Jean-Philip Dupré
  • Palais des congrès de Montréal – Nicolas Joël
  • AQS – Catherine Rocheleau & Audrey Bouquot

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