INTERNATIONAL: Kempinski Hotels launches "Kempinski White Glove Service"

High quality and sophisticated service combined with authenticity and personal care are one of the highest maxims of Kempinski Hotels. To provide the most outstanding level of service and guest comfort even during and after the current situation, the international luxury hotel group with European roots has launched the "Kempinski White Glove Service". In light of the fact that some of the closed Kempinski Hotels have now reopened their doors, the Kempinski operational strategy and quality management team has launched this extensive service covering all areas of the luxury hotels while keeping in line with the regional safety and health regulations as a top priority.

"It is crucial to us to continue delivering service on the highest level true to our Kempinski heritage as this is what we stand for", explains Benedikt Jaschke, Chief Quality Officer and Member of the Kempinski Management Board. "While we need to give guests full confidence in the cleanliness and disinfection of our premises and reflect the seriousness of the current situation in all aspects of our daily operation, we are eager to continue and even surpass our dedicated service à la Kempinski."

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Source: Hospitality Net