Priceline Group CEO Sees No Big Investments in Blockchain for Now
Priceline Group CEO Glenn Fogel recalled finding himself at an airport recently and receiving a notfication that his flight was delayed. But there was a personalization aspect that was totally lacking because there was no connection to the other parts of his trip that day, such as his car hire, hotel check-in time, and what beer he wanted in his hotel room minibar when he arrived.
In other words, artificial intelligence – which many travel companies are experimenting with to solve dilemmas like Fogel’s – hasn’t yet become effective and helpful in solving challenges while travelers are on the road.
Source: Skift
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