How Airbnb's User Experience can Reshape Corporate Travel Management
In the last few years, Airbnb’s rise of popularity among leisure travelers has been spilling over into business travel. A growing percentage of corporate employees, who have used Airbnb for leisure purposes, want to recreate the local, authentic experience for their work-related trips.
Among business travelers, 12 percent used Airbnb in 2015. That number jumped to 18 percent in 2016. Due to the changing demands of business travelers, corporate travel managers have started integrating alternative accommodation services such as Airbnb into their managed travel programs.
Airbnb launched Airbnb for Work this past summer, and recently teamed up with WeWork for a pilot program in Chicago, New York, Los Angeles, Washington D.C., London and Sydney, which allows its corporate customers who book with Airbnb to reserve a desk or conference room at the closest WeWork location.